Effective Date: 25/09/2025
At ACM Online (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website www.acmonline.co.za.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
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Personal Information: Name, email address, phone number, billing and delivery address, payment details.
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Order Information: Items purchased, purchase history, and preferences.
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Technical Information: IP address, browser type, operating system, and website usage data (collected through cookies and analytics tools).
2. How We Use Your Information
We use the information collected to:
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Process and deliver your orders.
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Communicate with you about your orders, promotions, or updates.
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Improve our products, services, and website experience.
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Comply with legal and regulatory requirements in South Africa.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
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Service providers (e.g. payment gateways such as PayFast, courier partners, and IT support).
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Legal authorities if required to comply with law or protect our rights.
4. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. Payments on our website are processed securely via trusted third-party providers.
5. Cookies
Our website uses cookies to improve functionality, analyse traffic, and personalise your experience. You can disable cookies in your browser settings, but this may affect your use of certain features.
6. Your Rights
In line with POPIA (Protection of Personal Information Act) in South Africa, you have the right to:
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Access and request a copy of the personal information we hold about you.
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Request corrections to your personal information.
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Withdraw consent to receive marketing communications.
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Request that we delete your personal information (subject to legal requirements).
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites.
8. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date”.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@acmonline.co.za
Address: [Insert physical/registered address]